Human resources coordinator (F/M)
Description du poste
For more than 40 years, Médecins du Monde, a campaigning medical organisation committed to international solidarity, has been caring for the most vulnerable populations here and abroad. It has continued to bear witness to obstacles that exist in accessing healthcare and has secured sustainable improvements in health-for-all policies.
Those working for this independent organisation do not solely dispense care and treatment but condemn violations of human dignity and rights and fight to improve matters for populations living in precarious situations.
MdM France currently works in 30 countries across all continents to facilitate access to healthcare through 6 political battles:
- Sexual and Reproductive Health Rights
- Migration, Exile, Human Rights and Health
- Harm Reduction
- Environment and Health
- Humanitarian Space
- Healthcare systems and rights
CONTEXT
MdM is active in North-East Nigeria since 2016 and opened a base in the North West in 2024. The program is implemented around the main following components:
- Access to primary health care (direct implementation and support to public services)
- Nutrition (severe acute nutrition)
- Gender based violence survivors’ treatment
- Mental health and psychological support
MdM has its coordination office in Abuja and 3 bases in Maiduguri, Damboa and Katsina. The team is composed of 6 expatriates and approximately 200 national staffs.
In the North East, MdM is transiting from direct implementation to health system strenghtening, running directly 2 clinics in Damboa and supporting 4 MoH clinics (2 in Maiduguri and 2 in Damboa). In the North West, a program has been implemented during the second semester of 2024, including a mobile clinic at Niger’s border and support to the MoH structures.
JOB DESCRIPTION
Under the supervision of the general coordinator, you main responsibilities are to define, adapt, plan and supervise the implementation of the Mission’s human resources infrastructures including internal procedures and policies, compensations and benefits, talent management, staff disciplines, career development and learning or team building while respecting the local context and legislation and MdM policies and values. He/She supervise directly one deputy HRCo and provide technical support to three field admin staff on the HR management of the mission.
More specifically, you are in charge of:
HR Strategy
- Establish and update an HR strategy and ensure it is aligned with the local HR regulations and our HR protocols
- Participate in discussion on HR set-up and share recommendations
- Monitor and update the organisational chart of the mission, draft and update organisational charts and job descriptions, identify different levels of responsibility
- Participate in the definition of Human Resources needs in terms of writing project proposals and any amendments
- Update and monitor the HR budget (number of staff, total payroll, training, other benefits, travel, etc.)
- Participate and ensure the rolling out of the new classification and salary grid within the mission as well as the new salary policy for national staff
- Update the HR documents of the mission (internal regulations, conditions of employment, medical policy, policy for managing abuse and misconduct, HR management procedures, staff delocalisation / relocation policies) and check compliance with local legislation and MdM policies
- Participate and give recommendations on audits encompassing HR
National Human Resources Management
- Ensure the recruitments process in time, quality and compliance
- Update and check the monthly data salary (pay settings), in addition to the income tax and social security monthly statements
- Supervise existence, follow up and up to date staff leave plans (national and international) to ensure anticipation of gaps and coordination for the best use of mission human resources
- Monitor and follow-up the HR issues managed by the MdM’s legal counsel
- Develop and harmonize HR tools and supervise the implementation by the field teams
- Set up staff representatives within the mission and ensure interfacing
- Supervise and/or carry out HR recruitment (job advertisement, profile, recruitment, reception/integration)
- Deploy and monitor the evaluation schedule for national staff
- Supervise administrative management of national staff: drafting contracts, monitoring, establishing and archiving staff records
- Advise line managers on resolving conflicts between members and disciplinary measures according to national procedures and MdM protocol
- Organize and follow-up the training plan
- Manage health insurance services/contracts for national staff and manage psychological support to provide to staff
Expatriates Human Resources Management
- Ensure the process for visas, work and residency permits
- Disseminate housing policy, explanation of rules and tools
- Follow up of leaves
- Archive documentation (visas, contracts…)
Team management
- Recruit the staff under your direct or technical responsibility and provide regular evaluations
- Reinforce the capacity building of the HR department staff
Technical support & capacity building
- Define and follow-up training plan for the national staff
- Explain the MdM HR procedure and tools to staffs
- Organise presentation/information sessions on code of conduct, PSEA, Child abuse and anti-fraud and corruption policies
- Train the HR national team on the general HR administration procedures in place
- Develop and conduct HR management training on specific topics (recruitment process, HR follow-up table, etc.) in order to increase the MdM team member capacities and knowledge
- Manage internal mobility for national staff alongside relevant coordinators
- Analyse staff annual appraisals and highlight the strenghts and areas of improvement, the training needed
Communication, Reporting & Capitalisation
- Provide monthly report via the SitRep
- Liaise with International NGOs HR coordinators in-country
- Ensure the Archives of folders of national staffs
- Elaborate HR Reports and contribute to all other reports by providing relevant data related to the position
- Approve monthly statements and ensure sending them monthly to HQ
Vos conditions d'emploi
- Starting date: As soon as possible
- 12-month contract
- Gross monthly salary: €3,359
- Position based in Abuja, Nigeria with regular field visits
- Premium equal to one month salary paid in two instalments – minimum of 6 months seniority required
- Expatriation bonus (10% gross salary per month)
- Transportation cost, vaccines and visas covered
- Accomodation in guesthouse; this is NOT a family position
- 22.5 recovery days per year
- 5 weeks of paid leaves per year
- Health insurance (50% covered by MdM and 50% by the employee)
- Insurance (repatriation…)
Médecins du Monde promotes trainings and internal mobility
As part of our measures to combat money laundering and financing of terrorism, any selected candidate may be subject to a background check on international sanctions lists (UN, the EU, France, the United States…). This information is handled confidentially and stored on a secure server. For more information on the processing of personal data throughout this process: http://bit.ly/3CSTDYO
TELEPHONE APPLICATIONS WILL NOT BE ACCEPTED
Médecins du Monde reserves the right to fill the vacancy before the closing date for applications.
MdM stands up for the integration of people living with disabilities and fights against discrimination.
Votre profil
- Master’s degree in management (HR specialization would be appreciated)
- At least 2 years of working experience in a humanitarian context as HR coordinator, administrative coordinator or in HR management
- Solid experience in conflict or difficult context is an asset
- Good experience in identifying and analyzing training and recruitment needs and developping capacity building strategies
- Strong experience in negotiation and relationships with authorities in a moving and difficult legal context
- Excellent Organization skills
- Ability to adapt schedules according to priorities and unforeseen events
- Capacity to read, construct, and analyse a budget and carry out budget monitoring
- Ability to conduct professional interviews (recruitment, guidance, etc.)
- Track record in designing, formalizing and adapting procedures / recommendations relating to HR
- Successful experience in analysing, structuring and supervising a pay and staff administration process
- Ability to understand and interpret the legal administrative framework for staff and the MdM rules
- Team spirit
- Ability to work and live in a challenging context
- Excellent knowledge of Windows environment (word, excel…)
- Languages: English is mandatory (at least C1 level), French is a plus
- You embrace the core values and support the proactive philosophy of Médecins du Monde
